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Personal > Debt Management

Debt purchaser agrees redress package

A debt purchase and collections firm has agreed with the Financial Conduct Authority (FCA) to provide redress to more than 500,000 customers for historic failures in its due diligence and collections process. Read full story

FCA makes pledge to improve authorisation process

The Financial Conduct Authority (FCA) has launched a five-step plan to improve how it communicates with companies undergoing the full authorisation process. Read full story

89 debt management firms in limbo over FCA authorisation

A total of 89 commercial debt management firms are still waiting to find out if they will be given full authorisation from the Financial Conduct Authority (FCA). Read full story

Government and councils have “most unfair” debt collection practices

Government departments, local authorities and bailiffs are among the most unfair when it comes to the treatment of people in problem debt, according to a new report from StepChange Debt Charity. Read full story

FCA bans payday lender and director for “lacking integrity”

A payday lender and its owner have been banned after the Financial Conduct Authority (FCA) discovered “reckless” practices across the business. Read full story

Google’s payday loan advert ban: Industry reacts

Trade bodies representing alternative lenders have responded to Google’s policy to ban payday loan adverts from its systems. Read full story

Revealed: The Credit Award winners 2016

The full list of winners of the Credit Awards 2016 has now been revealed, after a glittering ceremony at the Grosvenor House hotel in Mayfair. Read full story

Debt management firm director handed suspended jail sentence

A director of three debt management firms has been sentenced to 15 months in prison, suspended for two years, after being found guilty of fraud by abuse of position. Read full story

GLE Group sells invoice finance provider

IGF Invoice Finance has been sold to a group of commercial lending professionals backed by Spring Ventures, a private equity investor specialising in management buy-outs of UK companies. Read full story

Acting CEO to leave the FCA

Tracey McDermott, acting chief executive of the Financial Conduct Authority (FCA), has today announced that she is to leave the organisation on July 1. Read full story

FCA chief: We are concerned about over forbearance

The Financial Conduct Authority (FCA) is “just as concerned about over forbearance as under forbearance”, according to its interim chief executive, speaking at Credit Today’s Credit Summit. Read full story

Barclays tops FCA league with 280,000 complaints

Barclays was hit by more complaints than any other financial services firm in the second half of 2015, as more than 279,000 customer grievances flooded into the bank. Read full story

Shortlist announced for Credit Awards 2016

The finalists for the 2016 Credit Awards sponsored by TDX Group have been announced, following an extensive shortlisting process across the scheme’s 27 categories. Read full story

1st Credit announces changes to management team

Debt purchaser 1st Credit has announced changes to its management team as it focuses the business for 2016. Read full story

Industry responds amid reports of Money Advice Service closure

A trade association in the debt advice sector has responded to reports that the chancellor is about to scrap the Money Advice Service. Read full story

FCA contacting 16,000 customers of debt management firm

The Financial Conduct Authority (FCA) is writing to 16,000 customers of debt management firm PDHL, which was refused authorisation by the regulator. Read full story

FCA launches call for input on retaining CCA provisions

The Financial Conduct Authority (FCA) has today launched a call for input on the review of retained provisions of the Consumer Credit Act 1974 (CCA). Read full story

Debt defaults could leave 4.7 million households in arrears by 2020

Consumer debt defaults will rise by 17 percent during the next five years, leaving 4.7 million households in arrears by 2020, according to a forecast from Arrow Global. Read full story

Individual insolvencies fall to lowest level since 2005

The number of individual insolvencies across the whole of 2015 fell 19 percent to 79,965 – their lowest annual level for a decade. Read full story

Knightsbridge snaps up insolvency cases of debt management firm

Knightsbridge Insolvency Services, part of the Money Advice Group, has acquired all the insolvency cases from Personal Debt Help Line (PDHL) – a Cheadle-based debt management firm. Read full story