Ignition Festival - planned for Newcastle’s racecourse - was set to host big-name acts such as Calvin Harris, Feeder and Echo on August 6 this year.
But the two-day gig – organised by Ignition Festival Limited – was cancelled just 48 hours before it was due to kick-off.
The company – which has been placed into creditors voluntary liquidation (CVL) – released a statement confirming customers who bought tickets using credit and debit cards should be able to reclaim their money through their card providers.
Apparently, refunds have already been given to all ticket holders who bought their tickets through Ticketline, HMV and Fatsoma.
However, the Chronicle Live, says doubts remain over whether festival-goers who paid in cash will receive refunds.
The event was cancelled after bosses at the racecourse feared the organisers had not completed all the required arrangements.
They had reportedly failed to submit an event safety plan, security details, first aid provision and planning documentation, as well as pay all of the suppliers.
Despite emergency meetings with Newcastle City Council organisers Simon Curtis, Ashley Spence and Daniel Clark were forced to admit defeat in their bid to relocate the event.
Northpoint’s Gregg Whitehead is handling the liquidation.
By Andy Pearce